Privacy Policy

1. Information We Collect

We collect information you provide when you create an account and use StyMate, including:

• Account details such as your name, email address, phone number, and gender.
• Location information, such as your city and neighborhood.
• Profile photos and videos you upload.
• Booking and appointment history.
• Reviews you write.
• Technical and usage data, such as device information and how you interact with the service.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the service.
• Match you with barbers and beauty centers.
• Manage bookings and appointments.
• Personalize your experience.
• Communicate with you about your account and bookings.

3. AI Processing

We use artificial-intelligence systems to analyze images you upload (for example, style and face consultation). Those images are sent to and processed by AI providers to generate recommendations, and may be retained to deliver and improve those features.

4. Sharing With Service Providers

The barbers or beauty centers you book with can see your booking details, uploaded content (photos/videos), and reviews as needed to provide the service. We do not sell your personal data.

5. Third-Party Services

AI providers and other processors act on our behalf under appropriate safeguards. These third parties receive only the information necessary to perform their functions.

6. Cookies & Tracking

We and our third-party providers may use cookies and similar technologies to keep you signed in, remember your preferences, understand usage, and improve the service. You can control cookies through your browser settings; disabling them may affect some features.

7. Data Retention & Security

We keep data only as long as needed to provide the service and meet our legal obligations, and we apply reasonable security safeguards to protect it.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time where processing is based on consent.
• Object to or restrict certain processing.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes, and continued use of the service after changes means acceptance of the updated policy.

10. Contact

For questions about this policy or to make a data request, contact us at support@stymate.com.